2025-06-08 00:00:00
I never received this item._x000D_
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However, I still give 5 stars because I truly believe it was through no fault of the seller themselves. In fact, I think their customer service is on-point_x000D_
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I explained the situation and the seller, Stepan, and he was very apologetic and understanding and even offered to send me another identical item at their expense._x000D_
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I was frustrated dealing with the parcel service in my country so I ultimately requested a refund for the item, but, to his credit, he did issue it and I, as a customer, felt I was made whole_x000D_
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I understand these things happen sometimes and it was definitely a first for me, but hopefully the shipping goes a bit more smoothly next time I shop at their store!